Kathy Rothenberger – Manager, Facilities/Administrative Services
2020 UHS Service Excellence Winner
Kathy received multiple nominations for the exceptional support and service she provided beyond the normal scope of her role this year. Kathy is considered an “essential” worker in the time of COVID-19 and has been onsite at the office since March as the force behind many projects and initiatives critical to support our hospitals and the office.
She has worked countless hours preparing the office buildings for when we can return to them, and has answered numerous questions about building access, COVID protocols, and supplies.
Kathy embraces all the Service Excellence standards, especially “Treat everyone like a guest.”