Vanessa Evans – Senior Application Analyst (IS)

2021 UHS Service Excellence Winner

Vanessa Evans has consistently worked to serve our customers in the Acute Division, including leading roles on important Cerner projects such as Readmission Prevention and Case Management.  This required detailed attention to IT configuration and also customer workflows.

Vanessa traveled to our facilities in the fall of 2020, helping them recover from the IT Security event, spending many hours helping our hospitals restore their systems.  Most recently, Vanessa has been one of the key leaders from IS, working with subject matter experts from the Behavioral Health Division to design the Utilization Management module in Cerner for our pilot hospitals.  She is extremely knowledgeable about Cerner system functionality and does a great job leading the design sessions, asking questions, clearly answering questions, and demonstrating the system.

Vanessa shows great teamwork by communicating well with all team members.  In particular, she takes pride in helping onboard new IS employees and coaching our summer interns.  She inspires confidence and is always a pleasure to have on the team.  Vanessa is a great example of what Service Excellence means at UHS.